Cyberghost VPN

CyberGhost is a capable VPN service with a powerful Windows client, packed with features and yet still user-friendly.

Cyberghost VPN

What is CyberGhost?

CyberGhost is one of the biggest VPN service providers on the market. It unblocks the majority of popular streaming services like Netflix and BBC iPlayer. CyberGhost also offers the WireGuard protocol, specialized servers, a dedicated IP option,  and a 45-day money-back guarantee.

In this CyberGhost VPN review, we will go through their security strength, privacy policy, additional features, pricing, and clients. This should give you a pretty good perspective, whether it helps to become a ghost when you’re surfing online.

Rating:

4.2★★★★

Country:

Romania

Logs:

No logs

Price:

from $2.25/month

Support:

Knowledge base, FAQs, 24/7 live chat

Locations:

88 countries

Torrenting:

Yes

Netflix:

Yes

Current deal:

Get CyberGhost VPN, now 85% OFF!

CyberGhost pros & cons

Pros

  • Global server coverage
  • Unblocks most streaming platforms
  • Intuitive app design
  • WireGuard tunneling protocol
  • Specialized servers
  • Free browser addon
  • 1-day free trial
  • 45-day money-back guarantee
  • Accepts cryptocurrencies
  • Fast customer support

Cons

  • No third-party audits
  • Unintuitive Linux clients
  • Some connection drops
  • Apps have some bugs

Their WireGuard tunneling protocol is exceptional when it comes to downloads. Average download speed gives you only a 33% drop-off, which isn’t too shabby. On the flip side, average upload rates won’t break the sound barrier – 65% reductions compared to the baseline. The main culprit being that some locations broke down when uploading with 0 Mbps.

IKEv2 speed performance was a step below WireGuard. Average download reductions were around 35%, while uploads were affected more severely, up to 79%. A slower upload rate is a trademark of most VPN services. Users tend to download data more frequently rather than upload it. Still, a more balanced approach would go a long way.

OpenVPN UDP mode made that disparity even more apparent. On average, the average download speed drop-off was 63%, while the upload plummeted to 77%. It’s decisively slower for downloads than both WireGuard and IKEv2. Though, on the upside, the upload speeds have an overall more stable connection.

CyberGhost features

Specialized servers

CyberGhost VPN has a selection of different server types that are useful for particular tasks. This isn’t something that every provider implements, so it’s a welcome addition. Plus, the feature is intuitive enough even for the less tech-savvy VPN users.

There are special servers for downloading, streaming, and gaming.

Downloading servers are optimized for torrenting. They work with P2P clients like uTorrent and are located in countries where torrenting isn’t met with harsh sanctions. The servers provide the best possible download speeds. 

Streaming servers are intended for accessing geo-blocked streaming platforms. When you go into the list, you’ll quickly see which service the server is intended for. So, you get a particular server to unblock Netflix or Disney+. Although this means switching VPN servers if you decide to stream from a different platform, it does make finding the right server easier.

Gaming servers are the ones with the lowest latency. Roughly speaking, this is the reaction speed of your internet connection. If response times are long, this will result in lag, which can ruin your online match. When connected to these servers, my latency increased by 10ms when compared to ping without a VPN, which is decent. Also, the connection was stable.

Dedicated IP

This feature is mostly useful for people that need to whitelist specific IPs to allow connection to your website or server. When you purchase a dedicated IP option from CyberGhost, you get assigned a unique IP address just for you. That way, you can be sure that no one else is using it. It’s a perfect solution for those needing a consistent IP address for seeding torrent files or other connections.

Generally, dedicated IP isn’t considered a privacy feature, and it won’t bolster your anonymity. However, CyberGhost uses a unique token system that allows complete anonymity. In other words, your dedicated IP can’t lead back to your email or VPN account. In turn, the company has no records of dedicated IP ownership.

It costs an additional $5 a month on top of your CyberGhost subscription and is an optional feature. If you decide to get it, you will receive a special token, which you need to activate in your app's special Dedicated IP section. It’s worth noting that they won’t keep track of which accounts were associated with which tokens, so if you lose it, you won’t recover it.

Ad-blocker

CyberGhost claims their ad-block feature will protect you from annoying ads that are following you through the web. So, in theory, this should make your load times faster, and help you avoid malware distributed through ad networks. Plus, it should save data on mobile devices by stopping the ads from loading.

It does block some ads, but some free tools like uBlock Origin work a bit better. With CyberGhost, many ads got through, while the same pages were completely clean with uBlock. On the other hand, CyberGhost is constantly working to improve the feature, so it might function better in the future.

NoSPY servers

 

CyberGhost’s NoSPY servers are located in a private data center in Romania, where their team fully manages them. They come with extended bandwidth, so you’ll be able to take advantage of the fastest possible speeds. Some of the no-spy servers are P2P-compatible, so you’ll be able to torrent to your heart’s content.

However, if you want access to NoSPY servers, you’ll have to pay extra and it’s not easy to find how. Basically, you’ll have to go into the features page on the CyberGhost website, select NoSPY servers, scroll down to the bottom and locate a button for the yearly plan that adds them.

It’s also possible to access NoSpy servers for free if you purchase longer subscription plans (so, 1, 2, or 3-year options). This might be one of the best ways to gain access to this feature.

Smart rules

A smart rule is a feature that helps to automate CyberGhost. Once configured, the app will do some tasks itself, saving you clicking time.

Some rules can be as simple as starting CyberGhost when the system reboots. It’s also possible to specify a particular country or server to which CyberGhost should automatically connect.

You can also take it to the next level by automating which programs automatically start when CyberGhost initiates a connection. That way, you don’t even need to wait around for a connection confirmation. The app that you’re using will automatically start after your VPN app starts.

You can configure the Smart rule further by indicating to trigger your smart rules on unsafe Wi-Fi networks. Plus, there are options to allow particular websites, which effectively works as a split tunneling.

This is an awesome quality-of-life feature many other top VPNs lack. For some, this alone will be enough to warrant a subscription.

Is CyberGhost safe & secure?

CyberGhost’s security is impressive from a technical standpoint. They’re using strong encryption ciphers and have a variety of tunneling protocols. That said, they could improve their reputation by becoming more transparent as a company. They haven’t published any third-party audit reports, which would be the bare minimum to prove their trustworthiness. Especially when they’re owned by Kape Technologies, an organization with a dubious reputation.

Encryption and tunneling protocols

Like many VPN providers, CyberGhost uses encryption to make sure that your connection remains private. Their choice is AES-256-CBC, which is by far the most popular cipher among VPN services. Currently, such encryption is uncrackable even to the most powerful computers, so your data will stay safe.

Authentication is processed with the SHA-256 cryptographic function. It’s worth mentioning that other providers use even more advanced functions like SHA-512. That is not to say that CyberGhost has picked an outdated version. SHA-256 works just as well and is also very safe.

CyberGhost VPN offers strong tunneling protocols. The service supports these:

WireGuard – is a new tunneling protocol known for being extremely fast but also very safe. Most service providers are already phasing out older options to add support for this one. It’s nice to see that CyberGhost isn’t late for the party. Also, WireGuard is available on all the CyberGhost applications.

IKEv2 – one of the older protocols, provides good compatibility with most devices. Especially good on mobile.

OpenVPN (UDP/TCP) – still the most popular VPN protocol. CyberGhost allows you to force TCP instead of UDP mode, which is the default. The benefit is that TCP is much slower but safer.

Automatic Kill switch

Just like most premium VPN services, CyberGhost has a kill switch. You can turn it on from the Privacy settings screen.

I encountered some server issues during tests. The connections were a bit unstable, so this was an opportunity to test their kill switch in action. I can confirm that it successfully triggered whenever the link to the server was lost.

Privacy and logging

The company behind CyberGhost is based in Romania, which, although a member of the European Union, is a privacy-friendly jurisdiction. Data retention laws pushed from the EU were declared unconstitutional in Romania.

All things considered, CyberGhost promises absolute anonymity, and this seems close to the truth.

CyberGhost servers and locations

Overall, CyberGhost VPN has approximately 7,100 servers in 89 countries. So, it’s one of the providers with the biggest fleets. In that regard, the service sits in the same ballpark as NordVPN or PureVPN.

The best coverage is in Europe, although the Americas do catch up with the number of servers. The takeaway is that their huge fleet allows them to provide coverage even in areas less-favored by VPNs, like Africa. However, keep in mind that some of their servers are virtual, meaning they aren’t physically located in the country. This is the case with China, Egypt, Iran, Mexico, Morocco, and Turkey.

All things considered, CyberGhost’s server fleet is definitely their stronger side. This can be extremely useful if you’re located further from Europe, the Americas, or the Far East.

Plans & pricing

CyberGhost prices changed based on the duration of the subscription (they all offer the same features). Shorter plans are more expensive and vice versa. You also get 7 simultaneous connections with every option.

Their 1-month plan will cost $12.99, which is unheard of for such a duration plan. This is the only plan with a shorter money-back guarantee policy – 14 days. All other plans have it for 45 days.

 

In total, three pricing tiers differ in their length and subscription price.

Version

Price

1-month plan

$12.99 a month

1-year plan

$47.88 a year (or $3.99 a month)

2-year plan

$83.76 for the first two years (or $3.49 a month)

It would seem that the best value would be their longest plan, as the difference between the two and three-year options is only $3.99. So, you should skip the two-year option entirely. You might as well just opt-in for a three-year option as it will cost you virtually the same amount. The difference between the yearly and two-year options is $12, so it’s more of a headscratcher whether it’s worth it.

However, there are additional options not included on the pricing page. If you go through the article on the NoSPY server, the yearly plan with no-spy servers will cost you $59.99 a year or $4.99 a month. If you need a dedicated IP, you can add $5/month to whichever option you decide to pick.

It’s a nice touch that you can choose anonymous payment options to pay for your subscription. Aside from credit cards and PayPal, it’s also possible to pay with cryptocurrencies.

Is there a free version of CyberGhost?

CyberGhost VPN doesn’t have a free version, but it has a 1-day free trial on desktop devices and a 7-day trial on mobile devices. You don’t need to provide any payment information to use it. This is unexpected because most premium VPN service providers only offer trials in the form of a money-back guarantee.

Of course, there’s the money-back guarantee as well, which depending on the plan’s length, maybe for 14 or 45 days. This should be plenty of time to try CyberGhost to make an informed decision whether you want to commit to the service.

Customer support

CyberGhost has a lot of customer support options. When I contacted their customer support agent about Linux issues via the live chat, I quickly got to an agent. The responses were quick, professional, and related to the issues at hand. If they prove to be too difficult for an agent to solve, they will create a ticket and get back to you with a solution.

On their customer support portal, you can find guides and FAQs to solve your issues. They have a pretty large catalog of various tutorials, which covers even devices like consoles, and Kodi devices. It will be very useful for new users that have only recently started using VPNs.

Is CyberGhost good and worth getting?

CyberGhost is a powerful VPN service, with sleek and intuitive apps that will especially benefit newer users. It’s among the best for those looking to unblock Netflix and other streaming services.

The prices are decent, the customer support is great, and you can benefit from a long list of server locations. In terms of security, it’s a decent choice that has a no-logs service and strong encryption. However, there are no powerful bonus features if you’re using the service for sensitive activities.

 

Try CyberGhost VPN now (Link) or want to know more about Web Hosting Provider then check out the following (Link)

 

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